Confidentiality and Trust

As a psychologist, Dr. Milbourne provides the quality of services required by the standards of professional psychologists. In keeping with those standards, strict confidentiality of all records of contact is maintained. It is policy not to release personally identifiable information concerning the use of services without prior permission of the person receiving the services.
Legally and ethically, confidentiality cannot be maintained when:

(1) there is a clear and present danger that someone’s life is at risk;

(2) in the apparent abuse of a minor or dependent adult; and

(3) court ordered in a criminal (not civil) judicial proceeding or USA Patriot Act subpoena.

If you are concerned about or have questions regarding confidentiality, please feel free to contact me at any time.

Social Media, Texting & Email Communications

• In keeping with the APA Code of Ethics I do not connect with clients via social media.
• Email and text messaging are not secure forms of communication. Please use them only for non-sensitive matters, such as confirming appointments or requesting general information or resources.
• If you are a current client, you can send me messages through the online portal, which is both HIPAA compliant and HITRUST CSF Certified.